Privacy Policy
Effective Date: February 1, 2025

1. Introduction
Welcome to Fiction & Florals ("we," "our," "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.

2. Information We Collect
We may collect the following personal information when you interact with our website:

  • Name, email address, phone number, and mailing address (for orders and customer service).

  • Payment details (processed securely through third-party providers like Stripe or PayPal; we do not store payment information).

  • Browsing behavior and site interactions for analytics purposes.

3. How We Use Your Information
We use your personal data to:

  • Process and fulfill orders, including pickups and deliveries.

  • Send order confirmations, updates, and customer service communications.

  • Provide marketing emails and promotions (with your consent).

  • Improve our website experience and customer service.

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:

  • Third-party service providers (e.g., payment processors, delivery services) to complete your orders.

  • Analytics tools (e.g., Google Analytics) to improve our website functionality.

  • Legal authorities if required by law.

5. Cookies and Tracking
We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but some features of our website may not function properly.

6. Data Security
We implement security measures to protect your personal information, but no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information private.

7. Your Rights
You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or deletions of your data.

  • Opt out of marketing emails at any time.

8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 hello@fictionandflorals.com

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

By using our website, you agree to the terms outlined in this Privacy Policy.